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Lake Grove Veterinary Clinic

2 Dogs Lying on a Red Hammock Together

New Client Information

Important First Visit Information

We are always excited to welcome new clients to our practice.

To expedite your check-in process, please fill out the New Client Form and submit it online.

Please review Lake Grove's Clinic Policies:

  • Arrive 10 minutes early for your first appointment to complete any additional new client forms so we may get you in to see the doctor on time! 

    • Email us any veterinary or medical records for your pet, prior to your appointment.  

  • Provide a deposit of the cost of the exam at the time of scheduling. 

  • Arrive on time. If you are going to be more than 10 minutes late, we will need to reschedule your appointment.  

  • Call from the parking lot when you arrive for your appointment. To maintain a calm and stress-free environment, we escort clients into an exam room when one becomes available.

  • Honor Lake Grove's Client Code of Conduct. The LGVC team is here to provide medical care to your pet.

    • Yelling, screaming, demanding, belittling, or blaming associates is not tolerated. 

    • Our associates have no say in wait times, appointment availability, prices, or policies. Please direct your frustrations in another direction than our team members.